Online Services

Protecting Members' Identities

Premier America places the utmost importance on protecting its members from identity fraud.

If you receive a suspicious email that appears to be from Premier America Credit Union, forward the email to HBSecurity@premier.org.

Identity Theft Anytime Advisor

Safeguard personal and financial records from fraud and identity theft. This ID Theft Coach puts special emphasis on computer safety, including emailing precautions and online shopping security. Learn how to detect phishing emails and spoofed Internet sites.

Identity Theft Warning Signs

• Fraudulent charges appear on your credit card statement.
• Credit card or bank statements don't arrive at the usual time.
• You receive bills for goods or services you didn't order.
• Suspicious inquiries appear on your credit report.
• You start receiving phone calls from unfamiliar creditors.
• Suddenly, you are denied credit.

Reclaim Your Identity

If you suspect your identity has been stolen, the first step is to place a fraud alert on your file with all three credit bureaus:

Next, close all accounts that were affected, and alert your financial institution and your unaffected creditors. Then, file a police report (at a station in your jurisdiction) and keep a copy. Finally, file a complaint with the FTC. Call (877) 438-4338.

More Identity Theft Resource Links

• Identity Theft Resource Center
• FTC's Identity Theft Site