Google Chrome Settings

Opening the Settings Page

You can open the Settings page by clicking on the icon with three stacked horizontal lines to the left of the address bar; this will open up a dropdown menu, and Settings will be located to the bottom of the screen.

You can also type in chrome://chrome/settings/ into the address bar to locate the page, Mac OS X users can also open the Settings page by choosing Chrome > Preferences or hit  , (Command key plus the comma key)

Browser Settings

1.  Open the Settings page (directions above)

2.  Locate the "Privacy" section and choose "Content Settings..."

3.  In the "Content settings" overlay ensure that the following options are set:

a.  Cookies:  Allow local data to be set (recommended)
b.  Cookies:  The option for “Block third-party cookies and data” is unchecked
c.  JavaScript:  Allow all sites to run JavaScript (recommended)
d.   Pop-ups: Allow all sites to show pop-ups

i.  Note: If you do not want to enable popups for all sites, click on the "Manage exceptions..." button to open up a "Pop-up exceptions" overlay; here have them type the URL of the online banking domain and set the Behavior to Allow
 

Security

1.   Open the Settings page (directions above)

2.   Locate the "HTTPS/SSL" section and choose "Content Settings..."

a.   Note - Most will not see this setting until you expose advanced settings;  scroll to the bottom of the page, and if there is a link that says "Show advance settings..." click on it

3.   Check the box next to "Check for server certificate revocation"

Deleting the Cache:

1.   Open the Settings page (directions above)

2.   In the left-hand navigation click on "History"

3.   Click the "Clear all browsing data..." button at the top of the page; this will open up an overlay with the title "Clear browsing data"

4.   From the "Obliterate the following items from" the dropdown, choose "the beginning of time"

5.   Ensure the following item is checked and uncheck all other items not listed:

a.   Empty the cache

6.   Click the "Clear browsing data" button

Deleting Cookies Only:

1.   Open the Settings page (directions above)

2.   In the left-hand navigation click on "History"

3.   Click the "Clear all browsing data..." button at the top of the page; this will open up an overlay with the title "Clear browsing data"

4.   From the "Obliterate the following items from" the dropdown, choose the date range that is most appropriate; please note that this will delete all cookies for the user for the given timeline regardless of site:

a.   Selecting "the past day" should help clear cookies related to a user's session.

b.   Selecting "the begining of time" will remove all cookies in the browser

5.   Ensure the following item is checked and uncheck all other items not listed:

a.   Delete cookies and other site and plug-in data

6.   Click the "Clear browsing data" button